Frequently Asked Questions

Everything you need to know about your Brandon Lake experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7 to 14 business days.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.

Are your materials sustainably sourced?

At Brandon Lake, we prioritize quality and ethics. 80% of our current collection is made from organic or recycled fabrics, and we work exclusively with fair-trade certified manufacturers.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.