Returns & Exchanges

At Brandon Lake, we want you to be completely satisfied with your purchase. We offer a 30-day window for returns and exchanges on all unworn, unwashed items with original tags still attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely package your items in their original box.

3

Ship It Back

Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our distribution center.

4

Receive Your Refund

After our team inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing